Sales: (562) 264-0926
 18400 Studebaker Road Cerritos, CA 90703

 Service: (562) 264-0922
 17720 Crusader Cerritos, CA 90703
623 Reviews Found Average Rating: 4.8 / 5
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              Customer Reviews

              At Penske Buick GMC of Cerritos, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, GMC reviews to see what our customers are saying about us.

              Showing 1-10 of 623 reviews

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              Confirmed Sales Customer

              We previously leased an Acadia from Thomas...

              We previously leased an Acadia from Thomas Woolsey and were very pleased with his knowledge, enthusiasm and professionalism, consequently, returned to see Thomas for our next lease. He did not disappoint us. Again, he went out of his way to meet our requirements for our new auto. Thomas has a great attitude and made sure we had all our questions answered. He has great customer service.

              Los Alamitos, CA

              Posted 6 days ago

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              Confirmed Service Customer

              Had to have a oil change, tire rotation....

              Had to have a oil change, tire rotation. Albert valencia was my rep.he is always amazing. Great customer service. I go to him all the time

              Lakewood, CA

              Posted 6 days ago

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              Confirmed Sales Customer

              Gota a 2012 Lacrosse People were nice...

              Gota a 2012 Lacrosse People were nice Paid to much

              Lakewood, CA

              Posted 6 days ago

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              Confirmed Service Customer

              todo vien gracias

              Todo vien gracias

              Santa Fe Springs, CA

              Posted 6 days ago

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              Confirmed Service Customer

              na

              Na

              Inglewood, CA

              Posted 6 days ago

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              Confirmed Sales Customer

              Just purchased 2013 GMC Arcadia slt1 David...

              Just purchased 2013 GMC Arcadia slt1 David Loyola was a great sales manager got us everything we requested which included a very rare model

              Buena Park, CA

              Posted 7 days ago

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              Confirmed Sales Customer

              the whole experience was very pleasant Jay...

              the whole experience was very pleasant Jay and every one we met were courtiuos and profetional Thank You N Bravo

              Hesperia, CA

              Posted 7 days ago

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              Confirmed Service Customer

              I scheduled an appt with my 2011 Lucerne...

              I scheduled an appt with my 2011 Lucerne for an oil change. Due to the distance from my home this is the first service visit to Penske; my local mechanic did the previous service. I only needed an oil change but the dealer also recommended a fuel system cleaning, which I accepted. The problem is that I was there for 4 1/2 hours, much too long. I will use my regular mechanic for routine service in the future

              Rowland Heights, CA

              Posted 7 days ago

              Business Response

              Patrick,

              We appreciate your feedback. I am sorry to hear that your recent service appointment took longer than you had anticipated. If you would care to discuss your experience in greater detail, please call me at your earliest convenience. I look forward to speaking with you soon.

              Sincerely,

              Reed Amiri | General Manager | (562) 924-1676

              May 16, 2013 
              Was this review helpful? Yes (0) No (0)
              Confirmed Service Customer

              I took my 2012 GMC Terrian because it had...

              I took my 2012 GMC Terrian because it had the check engine light on. I loved the sevice there.

              Whittier, CA

              Posted 8 days ago

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              Confirmed Service Customer

              The Manager Robert was excellent as was...

              The Manager Robert was excellent as was Vivian. I went in late afternoon on a Friday with a couple of warranty problems, expecting to make an appointment for the following week. They fixed both problems on the spot in less than one hour and found a recall item that needed fixing. I wasted no time and did not have to come back. EXCELLENT technicians and service! Unlike my poor experience at Power Toyota. My free oil change took 3 hours and I won't go back.

              Downey, CA

              Posted 8 days ago

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              Showing 1-10 of 623 reviews